How nice that you are using our new Treatwell integration. We have made an overview of what questions you can contact our Support Team or the Support Team of Treatwell for 👇
Please note that the below only applies to your bookings made through Treatwell.
Subject | Who do I contact? |
Anything related to the customer booking through Treatwell (cancellations, rescheduling, no-shows, reviews) | Treatwell |
Everything related to commission | Treatwell |
Invoices from Treatwell | Treatwell |
Top Rated category | Treatwell |
Findability (ranking) on Treatwell | Treatwell |
Everything related to the photoshoot | Salonized |
Invoices from Salonized | Salonized |
Everything regarding your Treatwell venue page (photos, services, opening times, employees, salon description) | Salonized |
Cancelling the integration | Salonized |
You can reach Treatwell as follows:
📞 Telephone customer service: 020 790 0190
You can reach Salonized as follows:
📞 Telephone customer service: 020 893 2386
💬 Via the chat button at the bottom right