How nice that you are using our new Treatwell integration. We have made an overview of what questions you can contact our Support Team or the Support Team of Treatwell for 👇

Please note that the below only applies to your bookings made through Treatwell.

Subject

Who do I contact?

Anything related to the customer booking through Treatwell (cancellations, rescheduling, no-shows, reviews)

Treatwell

Everything related to commission

Treatwell

Invoices from Treatwell

Treatwell

Top Rated category

Treatwell

Findability (ranking) on Treatwell

Treatwell

Everything related to the photoshoot

Salonized

Invoices from Salonized

Salonized

Everything regarding your Treatwell venue page (photos, services, opening times, employees, salon description)

Salonized

Cancelling the integration

Salonized

You can reach Treatwell as follows:

📞 Telephone customer service: 020 790 0190

📧 Online form

You can reach Salonized as follows:

📞 Telephone customer service: 020 893 2386

💬 Via the chat button at the bottom right

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