Hoping to get even more bookings than ever during the summer season? Or make your salon a home away from home for every expat in the area? Travel with Treatwell is our new feature, offering English to all customers when booking on the Marketplace, making it all the more easier for non-native customers to book with you! Find out more below.
How can customers who don’t speak the local language book with me?
To break down language barriers across all countries, ensuring that your salon is accessible to everyone, we are introducing the ability to ‘travel with Treatwell’, check out the details below:
We are introducing English across all Treatwell markets (and more languages to come), meaning the online booking platform, also known as the marketplace, will now be in the same language as many of your potential customers, regardless of which country they are in.
For new users, the marketplace app will automatically match their device’s language settings (defaulting to English if there’s no local match). While any existing customers can simply press English on in their settings.
Customers will now be able to see any content on the Marketplace provided by Treatwell in English, making it even easier for non-native customers to book.
And we aren’t stopping there - soon, we’ll be expanding to even more languages and translating your treatment menus, making sure nothing gets missed!
How will the possibility of booking in a different language benefit my salon?
We know that holiday touch-ups, or that extra little something to treat yourself on your next mini break, are sometimes essential! But it’s also about feeling at home in a new city - whether your clients are visiting for a weekend or have just moved into the neighborhood, we want them to find you with ease.
By removing the language barrier, you’ll reach non-native customers who may have previously hesitated to book due to a communication gap, allowing you to tap into the expat market right in your neighborhood. So how will this help?
Seamless Bookings will allow customers to navigate your page in a language they understand, so they can book with confidence.
Boosted Discovery, meaning new customers traveling or who live nearby can find your services more easily than ever before.
Maximum Growth - a better, more inclusive experience leads to higher visibility on the marketplace, more bookings in your calendar, and more opportunities to turn a one-time visitor into a loyal regular.
It’s all part of our promise: more visibility, more bookings, and smarter tools to grow your business.