Publish client feedback

It's possible to show off your feedback message to the public. On this page we'll explain how it works.

Updated over a week ago

Once you have added the feedback widget to your website, you can publish reviews that you have received. If you want to know how to add the review widget to your website click here.

Client permission

Naturally you would want to place all your client feedback on your website. To be able to do so, you'll first need the clients permission to publish. Each feedback request which is sent automatically includes an option for the client to permit the publication. Here you can see an example:

Feedback status

With each feedback request you'll find a status icon. This will tell you at a glance if the client for example already allowed you to publish their feedback. Here are all icons explained:

  • A closed lock: You have not yet sent a request to your client to ask if they agree to their feedback being published.

  • A clock: You did send an email to your client with a request to publish their feedback, but the client has not decided yet.

  • A stop sign: The client did not give their permission to publish their feedback.

  • An open lock: The client allows the publication of the feedback on your website.

  • A globe: The feedback is online and visible to the public.

You can find the icon shown in the feedback section, as in below example.

How to publish a review

If a client has agreed (an open lock icon), you will then have the options of publishing their feedback by clicking on the following buttons:

You can decide wether you want to publish the review only, the review and the reply or not to publish the review at all.

Has the client not decided yet?

You can also send an email to your client, asking them for their permission to publish their feedback from past appointments.

Learn how to add the review widget to your Wordpress, Jimdo or Joomla site

It is also possible to add the feedback widget to other kinds of websites. We recommend to get in touch with our experienced customer service staff for further instructions, if needed.

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