In times of Corona there are a couple of issues you have to take into account. One of them is to not have too many people in your salon at the same time.

That's why we added a new option to the appointment manager: a buffer between appointments with different customers.

Fixed buffer time between appointments

You can activate this option via the calendar settings. When the slider is dark grey that means it's turned ON. Don't forget to click 'save' in the top right corner afterwards.

Now you can select the amount of time that is supposed to be blocked between different appointments.

You can chooses between the following:

  • 5 minutes

  • 10 minutes

  • 15 minutes

  • 20 minutes

  • 30 minutes

  • 45 minutes

  • 60 minutes

When this option is turned on, the system will not only calculate the duration of the treatment but it will add a fixed amount of time (e.g. 15 minutes) as a buffer between customers.

First example:

  • The pedicure treatment is 60 minutes.

  • You decided to set a buffer time of 15 minutes.

  • An appointment for this treatment will be added to your agenda as an appointment of 75 minutes. 60 minutes treatment + 15 minutes buffer.

Second example:

  • The pedicure treatment is 60 minutes.

  • A manicure treatment is 45 minutes.

  • You set a buffer time of 15 minutes.

  • A customer books an appointment for both treatments.

The appointment will be added to your agenda as 60 + 45 + 15 = 120 minutes.

This is different to the 'buffer time for treatments' that's already existing in the system. This new buffer time for appointments is only added to the appointment once. That appointment can consist of multiple treatments.

Manual appointments & online appointments

The buffer time between appointments will be added to appointments when they are being planned manually as well as when they are booked online.


  • As soon as you activate this option on the calendar settings the buffer time will be added to all appointments created on or after 14 May and to all new appointments

  • As soon as you deactivate this option, the buffer time will be deleted for all appointments and won't be added to future appointments either

  • As soon as you change the buffer time (e.g. from 15 to 20 minutes), all appointments will be updated and will get the newly set buffer time

Do you have any questions? Get in contact with our support time. We're always happy to help you.

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