Salonized is dedicated to providing you with the highest quality salon software and support, prioritising a partnership built on trust and flexibility. To ensure a seamless experience, there are no long-term contracts or startup costs. You can choose between the Basic, Appointments, or Pro packages, and pay only for the specific features your business requires. Read this article to discover all the plans offered by Salonized and how to manage your subscription.
Which subscription plans does Salonized offer?
Salonized offers three main plans tailored to different salon sizes and needs. Each plan builds upon the features of the preceding one, along with options for additional elements, such as SMS credits and integrated payments.
Appointments Plan: perfect for solo professionals, it helps in appointment management, client connections, and online scheduling. The plan includes:
Online Calendar
Online Bookings
Automated messages (e.g., appointment reminders, booking confirmations, birthday messages)
Client management
Google 2-way sync
Basic marketing tools (e.g., client list filters)
Missing features: Treatment reports, intake forms, feedback function, POS, reports, product and inventory management.
Basic Plan: this plan addresses all requirements for medium-sized salons, from scheduling appointments and customer management to a user-friendly cash register system & basic marketing tools. It has all the Appointment Plan components, plus:
Cash register
Online payment
Automatic waiting list
Treatment reports and intake forms
Product and inventory management
Financial reporting
Gift cards
Loyalty points
POS system (used to accept payments from customers)
Marketing tools (e.g., customer filtering, feedback function)
Pro Plan: Designed for salons needing advanced marketing tools and analytics, the plan includes personalised newsletters, discount codes, and last-minute discounts. It has all the Appointments and Basic Plan components, plus:
Personalised Newsletter builder
Email templates
Customer grouping (and manual messaging to specific customer groups)
Online forms
Rebook Reminder
Last-minute discount
Custom discount codes
Dynamic pricing
Digital signatures for consent forms
Discount codes & Last-minute discounts
Can I upgrade my subscription myself?
Yes, you can upgrade your subscription at any time from within your account.
If you want to upgrade to the Basic Plan:
Click on the cart icon (‘Register’) on the left-hand menu.
Go to the ‘Salonized Pay’ section.
Update your subscription.
If you want to upgrade to the Pro Plan:
Click on the megaphone icon (‘Marketing’) on the left-hand menu or
Go to Settings > General > Billing.
Can I downgrade my subscription myself?
No. To downgrade your subscription, please contact our support team, and we will handle the changes for you.
How long am I tied to my subscription?
Salonized offers you full flexibility. You can cancel your subscription at any time, and your account will remain active until the end of the current billing period.
Examples:
Monthly subscriptions: If you cancel on February 12th, you will have access until March 12th.
Yearly subscriptions: If you cancel on February 12th 2026, you will have access until February 12th 2027.
How can I cancel my subscription?
If you need to cancel your subscription to Salonized:
Log in to your Salonized account.
Go to ‘Settings’
Select ‘Billing’
Click the gear icon
Then, click ‘Cancel subscription’ under the billing overview.
Your subscription will stop at the end of your current billing period (the day you would normally receive your invoice).
We’re sorry to see you go, but we would love to hear your feedback. This is very valuable to us and helps us shape a better experience for our customers.
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