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Book via Google integration
Book via Google integration

Receive online bookings directly through Google. In this article, you'll learn how the Reserve with Google integration works.

Updated over 2 months ago

About Book via Google

To make yourself even more accessible to your customers, you are also bookable through Google thanks to our new integration 'Book via Google'. This way, you can receive even more online bookings in your calendar.

Google is a starting point for many actions, including searching for a salon nearby. The customer can then book through the Google search page or Maps.

When people book through Google, they do so using your own Salonized booking widget.

No extra work for you, but besides your website, Facebook, and newsletter, it's an extra platform for accepting online bookings.


The new 'Book via Google' integration

Since September 2024, the integration 'Book via Google' has been updated, bringing some changes to how it works. We’d like to explain what has changed.

Previously, customers could find and book your services directly through Google. This means that the customer would not leave Google while booking, so the end-to-end booking experience was inside Google. However, this old integration had its limitations, such as a lack of support for features that your Salonized booking widget does support, like waitlists, online payments, and the ability to book multiple services.

With the updated integration, when customers find your salon via Google, they are now redirected to your own Salonized booking widget to complete their appointment. As a result, all the online booking settings you use for your Salonized booking widget will now also apply to bookings made through Google. The good news is that we’ve automatically updated your integration to the new version.

If you have any questions or encounter any issues with your availability on Google, please don’t hesitate to contact our support team for help!


This is how 'Book via Google' works

  • The customer searches for a salon nearby and finds your salon in Google Maps, along with a "Book Online" button.

  • The customer books an appointment directly in Google through the Salonized booking widget.

  • You receive, as usual, a notification from Salonized.

  • The appointment appears in your Salonized calendar.

  • The customer receives the Salonized appointment confirmation, reminder, and feedback request.


Good to know...

  • In your Salonized calendar, you'll see a 'G' at the bottom right of the appointment, indicating that the reservation was made through Google.

  • The Book via Google integration is only available for salons. Words like therapy, clinic, etc., in the business name will be automatically rejected.

Enabling the integration

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