Customers

Adding new customers

There are four ways to add new customers to your Salonized account, which we will explain in this article.

Written by Amber Korfage
Updated over a week ago

Delete your customer database

Written by Sylvenzo Bijlhout
Updated over a week ago

Import customer data

In this article we explain how you can import a customer base into Salonized.

Written by Amber Korfage
Updated over a week ago

Merge customers

If a customer is noted in the system twice, you can join these client-profiles together.

Written by Amber Korfage
Updated over a week ago

Customer Alerts

Have some customer information which needs to be mentioned when you create an appointment? Learn more about customer alerts.

Written by Amber Korfage
Updated over a week ago

Add notes to customers

Each customer has its own profile in which you can keep track of notes per appointment.

Written by Amber Korfage
Updated over a week ago

Block customers for online bookings

Based on e-mail address, telephone number and IP address

Written by Amber Korfage
Updated over a week ago

Treatment Reports

You can add treatment reports to appointments, so you can always access them in your client records.

Written by Amber Korfage
Updated over a week ago

Additional fields (custom fields)

Learn how to create extra custom fields that you can use to add to your customer base.

Written by Stephanie Stroker
Updated over a week ago

No-shows

Learn more about: Registering no shows, filtering for no shows

Written by Amber Korfage
Updated over a week ago

Appointment reminders by SMS

Read here all about the SMS function and how to set it up.

Written by Amber Korfage
Updated over a week ago

Sending a digital form

You can now send forms to your customers digitally. Your customers can fill in the form and send it back to you.

Written by Robin Been
Updated over a week ago

Forms: answer types

Read more about creating forms and the different answer types.

Written by Amber Korfage
Updated over a week ago

Forms

You can create multiple forms in Salonized. You can fill in these forms from an appointment or from a customer profile.

Written by Amber Korfage
Updated over a week ago

Contracts with digital signature

Learn more about: creating contracts that can be signed by customers and how to digitally sign them.

Written by Amber Korfage
Updated over a week ago

Send an e-mail via Salonized (with the filter)

In this article you can read how to send part of your customer base an e-mail, based on the filters you have specified.

Written by Amber Korfage
Updated over a week ago

Send birthday message

Learn more about: enabling birthday messages, formatting birthday messages, collecting birth data from customers

Written by Amber Korfage
Updated over a week ago

Loyalty program

Boost customer relationship with loyalty programs.

Written by Amber Korfage
Updated over a week ago

Redeeming loyalty points in the cash register

Learn how to redeem loyalty points during the checkout process.

Written by Stephanie Stroker
Updated over a week ago