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Email Communication

Learn how to change your automated messages like the appointment reminder.

Updated over a month ago

Salonized automatically sends Email appointment confirmations, reminders, birthday wishes, rescheduled appointments. Although all of Salonized's automatic emails already contain text, it is obviously nice to be able to edit the messages so that they fit perfectly with your own individual style. 

Here, we look at how you can edit a message.


⚠️ The first time you edit an Email Template, you will need to verify your e-mail address.

  1. Go to Messages > Email Templates

  2. Request a verification email

  3. Once you receive the verification e-mail (can take up to 3 minutes), click on Confirm email address

  4. Done! You can now return to your Email Templates in Salonized and customise the email content.

How to edit an Email Template

  • Go to the messages page in the navigation bar.

  • On this page you go to 'Email Templates'.

  • Select a message you would like to personalize.

  • Edit the message your customers will receive

    • Variables in brackets like {{first_name}} represent your customers' information and will be filled in automatically when an email is sent

    • In total you can add up to 31 variables to your communication emails.

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