With a service package, you combine services your clients often book together, like a cut and a beard trim, into one item with one price. Looking to sell a series of treatments up front instead? Take a look at prepaid cards. Find out everything you need to know about service packages below.
How do I create a service package?
Go to 'Settings' → 'Services'.
Click 'Create new' and choose 'Add package'.
Enter a 'Package name' and choose a category. You can add a 'Description' for clients who book online.
Choose at least 2 services. Click '+ Add another service' for each extra service.
Drag the services into the order you do them in.
Choose a price under 'Pricing'.
Click 'Save'.
Each service can be in a package once, and you can choose a variation, like a cut for long hair. If the services take longer than 9 hours in total, you'll see a warning that the package may not fit into one working day.
Which prices can I choose for a service package?
You can choose from 3 options under 'Pricing':
'Use service prices': the same as booking the services separately.
'Package price': one fixed price for the whole package.
'Percentage discount on the total': the total of the services minus the percentage you enter.
Under the options, you see each service with its VAT rate, normal price and package price, and what your client saves.
The app splits the package price over the services, so each one keeps its own price and VAT rate on the invoice. A percentage discount is the same on every service, and a package price is shared in proportion to each service's normal price.
Can my clients book a service package online?
Yes. 'Bookable online' is on for every new package. Your clients then see it online with its services, description and price, and book it as one unit without taking a service out. Turn 'Bookable online' off to use the package in your salon only.
A deposit for an online booking is based on the package price, and so are discount codes, last-minute discounts and dynamic pricing.
How do I add a service package to an appointment?
Create or open an appointment in the calendar.
In the service list, choose the package. The list marks it as a package.
The app adds its services in the order you set.
You can choose the employee and change the duration for each service, for example when a colleague does the colour.
To change the package for one client, click 'Split into services'. The services get their normal prices back and you can change them like any other service.
How do I sell a service package at the register?
You'll find your packages with your services in the register. You can search for one by name or add it to your favourites.
Each service in the package becomes its own line with its package price, grouped under the package name.
How do I change or delete a service package?
Go to 'Settings' → 'Services' and switch the list to your packages. Open the menu next to a package to edit or delete it.
If you change a package's price, appointments with that package show the new price, past ones too. Sales you've already checked out keep their price.
If you delete a package, clients can't book it online anymore. Existing appointments keep their services and prices, and the services themselves aren't deleted.
You can't delete a service that's still in a package. Remove it from the package, or delete the package, first.