Do you offer duo massages? Or do you have other services that need more than one employee? That works, with the right settings.
How do I set up a service that needs two or more employees?
A duo massage or duo service is a service that needs two or more employees at the same time.
Go to Settings > Services — in the left column, under the Calendar heading — and open the service you want to change. The service form has a separate Resources part.
At the top there is one block with the employees who can perform the service. That first block is always for employees and cannot be removed.
Under the blocks there are buttons to add another one: Additional employee required, Room required or Tool required.
A new block starts with every employee already ticked. Untick the ones who do not perform this service.
You cannot add more blocks of one kind than you have of that kind: with two employees in your account there is no third employee block to add.
On an appointment, each block is filled by a different person. One employee cannot fill two blocks of the same appointment — which is what makes a duo service a duo service.
Do you need a room or a tool as well as an extra employee? Then have a look at this page about creating resources.
How do I schedule a duo service in the calendar?
When you schedule the appointment there is one field per block.
Pick someone in the first field and that person disappears from the options in the second one. If only one employee is then left who can perform the service and is free at that time, the calendar fills the second field in for you.
If more than one is possible, the second field also offers Any. Leave it on that and the app picks someone who is still free when you save, never the same person as in the first field.
The times the calendar offers are only the times when someone is free for every block.
Can customers book a duo service online?
Yes, they can! 👏
The times a customer sees in the booking widget are the times when someone is available for each block.
Who performs the service is something the app fills in afterwards: for each block it picks one of the employees not already assigned to another block of the same appointment. That pick is random, so it is not always the same employee who gets the first turn.